What is The Best AI Chatbot is a common and trendy question in the business segment. It's undeniable that AI chatbots are extremely helpful in many fields, from daily life services like shopping and entertainment to professional services like education and hospitality, even in business.
AI chatbot platforms have become increasingly famous in recent years, and we see it continuing in 2024 and the years to come, and for a good reason. AI chatbots can be highly effective for your business, delivering a cost-effective form to automate customer service, sales, and marketing.
Significantly improving customer services, AI chatbot plays a significant part.
Chatbot success stories continue to encourage many businesses to adopt a bot. But they're always trying to decide which type of chatbot to choose.
The Best AI Chatbots can unlock incredible efficiency.
But all the chatbots are different. To help companies or businesses find the best of the best, this blog will help you find the best AI chatbot. But first, we must determine the difference between AI chatbots and ruled-based bots.
So Let's comprehensively discuss.
What is Chatbot - Understanding the Basics
A chatbot is software that simulates human-like conversations with users via Chat. Exist as basic software programs, operating through a chat interface on a website or in an app. Ordinary chatbot or also referred to as a rule-based chatbot. That means it can't answer any questions outside of the defined rules.
Some advantages of using a chatbot
- Faster to train
- Easily integrated with legacy system
- Do exactly what you ask
A regular chatbot cannot offer personal Experiences. They only deliver answers your legal team provides from a predefined set of rules. That indicates your client's experience with rule-based bots is very linear.
What is an AI Chatbot? More Than a Simple Chatbot
AI chatbots are the new generation of chatbots. AI Machine Learning chatbots, the new generation, can engage in natural conversation. It provides human-like experiences.
While basic chatbot technology drives the conversation via bot-prompted keywords or UX features like Facebook Messengers. AI-powered chatbots use natural language so that people understand the topic more easily.
Some advantages of AI chatbots
- learn from the information gathered
- continuously improve through data
- Understand patterns of behaviour
- Decision-making skills
- Understand any language
The more you use and train these bots, the more it learns and responds naturally. Recently one AI-based software has made all the world's people crazy. You've also heard of an AI called ChatGPT. Let's find out the whole story in a short brief.
What is ChatGPT
It's undoubtedly made a Big Boom in the world right now.
An AI language model that responds like a human.
ChatGPT is an advanced AI model developed by OpenAI that can understand and generate human-like language, making it capable of conversing with humans. It has been trained on a large amount of text data, allowing it to understand the intention of human language. ChatGPT has been used in various applications, such as chatbots and virtual assistants.
It's an improved version of the previous (Open AI GPT3.5) and was launched in November 2022.
It interacts with users in-
- A conversational way.
- It's able to answer follow-up questions thanks to its dialogue format.
- It can also reject inappropriate requests.
It dramatically improves from some of the other conversational AI available online. But every invention has some loopholes so does ChatGPT.
- Since it is a brand-new tech, the model still needs sufficient training. ChatGPT could not deliver accurate responses to the queries, which restricted its ability to be used.
- The output of ChatGPT has a bias that stops it from relaxing and responding naturally. Instead, its responses are frequently formal.
- ChatGPT takes things too. The AI occasionally needs to improve its responses by failing to consider the original question.
- ChatGPT provides a summary of the subject but needs original insight.
Best AI Chatbot To Boost Efficiency
1. Innue - Live Chat Software | AI Chatbot with Facebook and Dialogflow bot
Next-generation platform for Business and Customer Communication.
Best AI Chatbot for-Business and other platforms
Innue Live Chat is a software platform designed to help businesses improve customer experience and increase sales.
Innue -proactive live chat software allows businesses to add a customizable live chat widget to their website, enabling customers to connect easily with support staff in real-time. The platform is designed to be easy to use and can be integrated with various popular e-commerce platforms and website builders.
Exotic Features to look at-
- User-friendly user panel and excellent design
- customise your way
- Audience segmentation
- Multi-lingual
- Real-time reporting
- Natural Language Understanding for human-like conversation
- Responsive web design and mobile friendly
- Conversation lead
- Facebook and Instagram bot system
- Email and sms system
- Apps for iOS and Android devices.
The business benefit of Using Innue - Live Chat Software
Use Innue to Reach Your Desired Sale Target.
1. Improved Customer Service
Excellent customer service is a crucial differentiator in today's competitive business landscape. With Innue -the best AI chatbot, businesses can provide customers with instant support, increasing customer satisfaction and loyalty. Customers can ask questions and receive immediate responses, eliminating the frustration of waiting for a response via email or phone.
2. Increased Sales and Revenue
Innue also uses as the best AI chatbot for customer service. It also can increase sales and revenue by allowing businesses to upsell products or services to customers.
Innue - the best AI chatbot enables businesses to engage with customers in real-time, offering personalised product recommendations based on their needs and preferences. This can lead to an increase in sales and revenue for businesses